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Information for vets and nurses

Cat Friendly Clinic is an accreditation programme, run by the International Society of Feline Medicine (ISFM), which has been developed to raise the standards of care and welfare of cats in the veterinary clinic, and to provide veterinarians with practical solutions to problems that they often face when dealing with their feline patients. In addition, the programme is designed to boost business by strengthening the bond between the clinic and its feline clients.

The programme currently has over 2000 clinics worldwide with hundreds more seeking accreditation. This includes clinics in North and South America where the American Association of Feline Practitioners (AAFP) license the programme from ISFM, as Cat Friendly Practice.

Becoming cat friendly has never been easier or more achievable. On this site you will find extensive resources to help, inspire and guide you through all aspects of the programme, and with three levels of accreditation, there really is something for everyone.

Isn’t it time you started your cat friendly journey?

Begin your journey here

Register your interest and you will receive more information about the programme in your country, be provided with a full resources pack and get access to the online application process.

Register your interest

Client communications

Effective and good client communications are an important part of being a Cat Friendly Clinic. Find out more about the important general principles that apply.

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Staff training and CE

To have a Cat Friendly Clinic it is important that all clinical staff maintain and update their knowledge on clinical matters. Continuing professional development (CPD) is a Cat Friendly Clinic requirement.

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The waiting room

First impressions count! The reception staff, the waiting room and/or the reception area are the first things a client encounters when they attend the clinic. For cat clients and for cat welfare it is critically important that this is not overlooked.

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The consulting room

In a Cat Friendly Clinic, the consulting room requires some careful thought. The criteria that need to be met are detailed in this section.

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Handling of cats

Handling of cats and cat clients in the clinic is one of the things that is at the very heart of the Cat Friendly Clinic programme. Find out more about the requirements of cat friendly handling.

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Hospitalisation facilities

Hospitalisation criteria are an important part of the Cat Friendly Clinic programme, as the welfare of cats during a stay in a veterinary clinic is vital. The hospital cages and the cage furnishings are all critically important to creating a calm environment and reducing stress for a cat staying in a clinic.

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